Smiling Jodie with sunglasses on her head standing near Big Ben in London on a sunny day.

Designer | Traveller | Dog mom

Over the past 5 years, I’ve worked across agency, in-house, and freelance roles, partnering with organisations including the NHS, Scottish Government, IBM, and GoStudent. I specialise in research, behavioural design, and translating insights into clear, user-focused digital experiences.

Outside of design, I love travelling and learning new skills. I’ve worked in housekeeping in the Italian mountains, given tours at an ethical elephant sanctuary in Thailand, and managed a doggy daycare in Australia.

At present, I’m back in the UK handling paperwork for my Thai rescue dog so we can return to Sydney in June. I am seeking either a six-month contract under a Working Holiday visa or a role with visa sponsorship.

Experience

January 2026 - current
Interaction & Service Designer
IBM - Remote/London
August 2024 - February 2025
Website Designer
Muttlands Dog Sanctuary - Rayong
December 2023 - February 2024
UX/UI Designer
GoStudent - Milan
January 2023 - June 2023
UX/UI Designer
MillionLabs - Remote
April 2022- December 2023
Freelance UX Designer
Multiple companies - Remote
December 2021 - April 2022
Digital Creativity Tutor
Kodland - Remote
September 2020 - September 2021
Design Intern
IBM - Remote/London

Skills

Discovery & early-stage research
Leading discovery workshops, planning research activities, and identifying pain points and user needs.
Behavioural design
Applying insights from my Master’s in UX psychology to inform design decisions.
System & user journey mapping
Mapping complex healthcare ecosystems through service blueprints, stakeholder maps, and journey flows.
Accessibility testing
Ensuring designs meet WCAG standards and are compatible with screen readers.
Usability testing & analytics
Conducting moderated and unmoderated testing using platforms like UserTesting.
Basic front end development
Building interactive prototypes using HTML for testing and developer handoff; currently learning SwiftUI to support native app transformation.